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Exym's EHR Training Is Essential to Gaining the Benefits of EHR Software

In today’s digital age, it's no secret that technology is transforming the healthcare industry, and electronic health record (EHR) software is no exception. EHR software solutions enable streamlined processes for healthcare providers to manage client records, billing, and other crucial aspects of client care. However, the adoption of this technology requires an efficient and effective EHR software training plan to ensure that providers are well-versed in the system's functionality and can gain all the benefits of EHR software that their systems offer. 

At Exym, we understand that the success of our customers is our top priority. That's why we offer extensive software implementation and EHR software training to ensure that our customers are proficient in using our software to achieve optimal results. Our Implementation Team helps onboard new agencies, and our Customer Success Team is always available to provide support and assistance in optimizing our EHR systems. 


5 Steps to Effective EHR Software Training

So, what are the essential areas of EHR software training? 

  1.  Creating a training plan: The first step in EHR software training is creating a detailed training plan that outlines the timeline, measures of success, and the type of training required. A clear timeline with set deadlines ensures that training is completed within a specific period. Measuring success enables you to identify areas that need improvement and track progress. Assessing the existing proficiency levels of the team helps to determine the amount of training required and the type of training to provide. 

  2.  Establish an EHR software training team: After creating a plan, you need to assemble a training team that is well-versed in the EHR software. The team will guide the trainees through the software and ensure they understand how to use it effectively. 

  3. Create “cheat sheets” and reference materials: During the training process, creating reference materials, such as cheat sheets and FAQs, can be incredibly helpful. These materials provide a quick reference for commonly used features and can help to reduce the learning curve and optimize the benefits of EHR software. 

  4. Training: The actual EHR software training should cover the basics of how to use the EHR software, best practices, how to troubleshoot common problems, and FAQs. 

  5. Survey: After the EHR software training is complete, a survey can be conducted to gather feedback from the trainees on the effectiveness of the training. This feedback helps to identify areas of improvement and enhance employee satisfaction with the training process.


The Benefits of Exym EHR Software Training: Customer Success and Employee Satisfaction

Exym is a comprehensive EHR software solution designed specifically for behavioral health agencies. Trusted for 20+ years, our intuitive and customizable software empowers providers to improve client outcomes, manage revenue cycles, and increase agency efficiency. Exym allows you to spend more time on what matters most- the clients in your care.

This leads to better results with clients and higher employee satisfaction, which are important considerations for executive leadership when looking to purchase software.

In addition to all-star Implementation and Customer Success teams, we offer many opportunities for continued software education, including our self-guided KCare Academy courses, webinars, regional trainings, User Groups, and more. This ongoing support is crucial to the operation management of any organization.

EHR software is transforming the healthcare industry, and it's crucial to invest in training to ensure that your agency is proficient in using the software and reaps all the offered benefits of EHR software. At Exym, we believe that our commitment to providing excellent customer support and training is key to our customers' success. 

Learn more about our EHR software and how it can help your agency provide better outcomes for your clients and higher employee satisfaction. 

Jesse Collier
Post by Jesse Collier
June 15, 2023