HIPAA compliance is something that’s always top of mind for mental health agencies, therapists, and mental health providers. Therapists understand that for clients to feel comfortable talking about private information, they need to feel safe talking without fear of that information leaving the room. Both HIPAA requirements and a psychologist’s code of ethics protect the client in this situation.
HIPAA compliance not only safeguards the privacy and confidentiality of clients in therapy, it also ensures the security of therapists providing treatment. By adhering to the guidelines set forth by HIPAA, therapists are equipped with a framework that promotes effective collaboration and communication. These protections offered by HIPAA not only enhance quality of treatment, but also facilitate secure collaboration between care professionals and family members.
At Exym, we take pride in our HIPAA compliant EHR software and data security measures. Not only to we help keep agencies' records and data secure, we follow strict regulations to maintain HIPAA compliant communications through Zendesk chat and Zoom telehealth software.
Exym's mental health EHR software has become an essential tool for agencies and therapists, providing crucial services in today's healthcare landscape. With the rise in demand for telehealth services, Exym recognized the need to integrate a HIPAA compliant telehealth platform into their software and created the Exym Engage module.
Exym partnered with Zoom, a trusted name in the industry, to ensure HIPAA compliance. As a committed business associate, Zoom adheres to the necessary provisions outlined in the HIPAA Security Rule, guaranteeing the privacy and security of patient information.
Zoom takes the responsibility of maintaining the highest level of security in the telehealth environment, and takes measures to prevent any unauthorized access or disclosure of protected health information (PHI). They enforce a range of administrative, technical, and physical safeguards to ensure the privacy and confidentiality of patient data at all times.
Read more about Zoom’s HIPAA compliant telehealth platform here.
Ensuring HIPAA compliance is a top priority at Exym. Our mental health EHR software goes above and beyond by implementing a comprehensive risk-based Information Security Program. This proactive approach allows us to continuously maintain and enhance compliance with all 18 control groups outlined by the National Institute of Standards and Technology (NIST). These controls align with the requirements of both HIPAA cloud storage and the HiTech ACT, providing our customers with peace of mind regarding the security and privacy of their sensitive information.
Controls Include:
BAA’s in place with all vendors
SOC2 compliant secure data centers
Data at rest encryption
Data transmission encryption
Monitoring of all critical systems
User endpoint
Documented DR plan
System criticality and data classification completed
Recovery priority defined
Offsite backup storage
Virtualized environments
Regular, automated backups of critical systems and data
Encryption of backup data sets
Regular testing of backup components
Least Privilege
Separation of duties
Access request procedures
Role based access control
Periodic review of privileges assigned to defined roles
Periodic review of user privileges
User access monitoring
Policy documented and implemented
Policy documented and implemented
HIPAA data security and privacy
Data classification and handling
Internal policies and procedures
General Information and security awareness
Phishing
Social Engineering
Planning and requirements
Architecture and design
Engineering principals
Test Planning
Coding
Testing and results
Release and maintenance
Security requirements
Architectural risk analysis
Static and Dynamic code review
Interactive security testing
Penetration Testing
Flaw and vulnerability remediation
Developer awareness and training
Exym is a comprehensive EHR software solution designed specifically for behavioral health agencies. Trusted for 20+ years, our intuitive and customizable software empowers providers to improve client outcomes, manage revenue cycles, and increase agency efficiency. Exym allows you to spend more time on what matters most- the clients in your care.
To learn more about Exym's IT and quality assurance capabilities, visit our Operations page and see how we can help simplify your agency's operation management and security compliance. Or, visit our Clinical page to see what Exym can do to support clinicians in streamlining documentation processes and protecting client data.